At the Lighthouse Keeper’s Cottage we only ask you for the information we need to send you newsletters and offers if you want them, and to understand how our website is used.
When our booking and payment systems are open for use, we will also ask you for the data we need to manage them.
We do not pass any of your data to third parties for advertising or marketing.
We capture anonymised information about all visits to our website to help us improve the website. We also capture data on how visitors find our website. To help us do this, our website uses small pieces of code called “cookies”.
Use of our Telephone, Wifi and Broadband
Our telephone and broadband provider is Zen Internet and their Privacy Statement is here. We receive itemised phone bills so we will be aware of the numbers, duration and costs of any calls that you make and we reserve the right to charge them to you at cost plus an administration fee. We have no direct access to data about your use of the wifi or broadband, however we will work with our telephone and broadband provider to co-operate with legal authorities to the fullest extent if we are asked to provide access to information about usage, logs or other records.
Information we keep
We will record your name and the dates of your booking and the dates and amounts of your payments in our accounting system.
News and updates
We may still email you about your booking even if you opt out of our marketing emails.
Our Data Protection officer is Ben Makin, and you can contact Ben at firstname.lastname@example.org.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).